Admin automation for Australian medical practices

The paperwork, filed before morning tea.

We set up, connect and run automation for small practices: incoming documents, recalls, billing prep and more. Your team gets its hours back, and nothing in your practice software has to change.

Built by someone who does this job at a working GP clinic.

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Ready for staff approval0

Example with made-up names. Staff approve every file.

Where the hours go

Good staff, stuck doing copy-and-paste work.

The document pileFaxes, scans and emailed results waiting to be named and filed.
Recalls that slipReminders fall behind whenever the front desk is flat out.
End-of-day billingExceptions and follow-ups chasing your team after close.
Accreditation huntsEvidence scattered across folders, inboxes and drawers.
What we automate

The jobs your team would hand over tomorrow.

Incoming documents

Sorted, named and prepared for filing. A staff member approves before anything touches the record.

Recalls & reminders

Admin follow-ups tracked and sent on time, so nothing falls through.

Billing prep

Batches prepared and checked before submission, with exceptions flagged early.

Patient forms

New-patient and intake forms turned into a summary your staff can use straight away.

Accreditation evidence

Collected and tracked in one place, ready for your next survey.

Phones & front-desk tools

We set up and manage AI receptionist and admin tools, and connect them to how you already work.

Not on the list? Tell us the job your team likes least. If it's repetitive, we can probably automate it.

How it works

Audit, build, then we keep it running.

Step 1

Free Admin Time Audit

We look at where your team's hours go. Within 48 hours you get a written plan: what to automate, hours saved, and the price.

30–45 min call
Step 2

Build & test

We build on test data, then run alongside your staff in "shadow mode" before anything goes live. Your team approves each step.

2–4 weeks
Step 3

Run & improve

We monitor it, fix it when something changes, and add an improvement each quarter. You get a monthly report of hours saved.

Monthly
Pricing

Clear starting prices. A written quote after your audit.

Quick Win

Try it with one job.

$1,500 setup, from
+ from $300 / month
  • 1 automation
  • Staff training
  • Monitoring & fixes
  • Monthly hours-saved report

Admin Autopilot

Clear the backlog across the front office.

$3,500 setup, from
+ from $600 / month
  • 2–3 automations
  • 1 tool set up for you (e.g. AI receptionist)
  • Staff training
  • A new improvement each quarter
  • Monthly hours-saved report

Multi-site

Groups and practices with more than one location.

Quoted
Scoped across your sites
  • Custom automations
  • Consistent setup across sites
  • Group reporting

Prices exclude GST. 3-month minimum after go-live, then month-to-month. A paid 30-day pilot is available and is credited to your setup fee.

Guarantee

If we don't save your team the hours we agreed within 60 days of go-live, we keep working at no monthly charge until we do.

Privacy & security

Your patients' data stays yours.

We sign a written data agreement with every practice and follow the Australian Privacy Principles.

  • We build inside your practice's own accounts wherever possible, and you can remove our access at any time.
  • A person on your team approves anything that touches the patient record or Medicare.
  • No patient data goes into consumer AI apps.
  • Multi-factor authentication on every account we use.
  • We build and test on made-up data, never on real patients.
Questions

What practice managers ask us.

Which practice software do you work with?

Best Practice, MedicalDirector and others. We start by working around your software (inbox, forms, documents, billing prep), so nothing in your system has to change.

Will this replace my staff?

No. It removes the repetitive work so your team can spend their time on patients and the jobs that need a person.

What happens if something breaks?

We monitor every automation, and fixes are part of your monthly fee. Your staff also get a one-page "if it stops, do this" guide.

We already use another AI tool.

That's fine. We'll connect around it and handle the workflows it doesn't cover.

Free Admin Time Audit

Find out where your team's hours go.

A 30–45 minute call with the person who runs your front office. No cost, and no obligation.

  • Where your team's admin time actually goes
  • Which jobs can be automated safely
  • A written plan with hours saved and price, within 48 hours