The paperwork, filed before morning tea.
We set up, connect and run automation for small practices: incoming documents, recalls, billing prep and more. Your team gets its hours back, and nothing in your practice software has to change.
Built by someone who does this job at a working GP clinic.
Example with made-up names. Staff approve every file.
Good staff, stuck doing copy-and-paste work.
The jobs your team would hand over tomorrow.
Incoming documents
Sorted, named and prepared for filing. A staff member approves before anything touches the record.
Recalls & reminders
Admin follow-ups tracked and sent on time, so nothing falls through.
Billing prep
Batches prepared and checked before submission, with exceptions flagged early.
Patient forms
New-patient and intake forms turned into a summary your staff can use straight away.
Accreditation evidence
Collected and tracked in one place, ready for your next survey.
Phones & front-desk tools
We set up and manage AI receptionist and admin tools, and connect them to how you already work.
Not on the list? Tell us the job your team likes least. If it's repetitive, we can probably automate it.
Audit, build, then we keep it running.
Free Admin Time Audit
We look at where your team's hours go. Within 48 hours you get a written plan: what to automate, hours saved, and the price.
30–45 min callBuild & test
We build on test data, then run alongside your staff in "shadow mode" before anything goes live. Your team approves each step.
2–4 weeksRun & improve
We monitor it, fix it when something changes, and add an improvement each quarter. You get a monthly report of hours saved.
MonthlyClear starting prices. A written quote after your audit.
Quick Win
Try it with one job.
- 1 automation
- Staff training
- Monitoring & fixes
- Monthly hours-saved report
Admin Autopilot
Clear the backlog across the front office.
- 2–3 automations
- 1 tool set up for you (e.g. AI receptionist)
- Staff training
- A new improvement each quarter
- Monthly hours-saved report
Multi-site
Groups and practices with more than one location.
- Custom automations
- Consistent setup across sites
- Group reporting
Prices exclude GST. 3-month minimum after go-live, then month-to-month. A paid 30-day pilot is available and is credited to your setup fee.
If we don't save your team the hours we agreed within 60 days of go-live, we keep working at no monthly charge until we do.
Your patients' data stays yours.
We sign a written data agreement with every practice and follow the Australian Privacy Principles.
- We build inside your practice's own accounts wherever possible, and you can remove our access at any time.
- A person on your team approves anything that touches the patient record or Medicare.
- No patient data goes into consumer AI apps.
- Multi-factor authentication on every account we use.
- We build and test on made-up data, never on real patients.
What practice managers ask us.
Which practice software do you work with?
Best Practice, MedicalDirector and others. We start by working around your software (inbox, forms, documents, billing prep), so nothing in your system has to change.
Will this replace my staff?
No. It removes the repetitive work so your team can spend their time on patients and the jobs that need a person.
What happens if something breaks?
We monitor every automation, and fixes are part of your monthly fee. Your staff also get a one-page "if it stops, do this" guide.
We already use another AI tool.
That's fine. We'll connect around it and handle the workflows it doesn't cover.
Find out where your team's hours go.
A 30–45 minute call with the person who runs your front office. No cost, and no obligation.
- Where your team's admin time actually goes
- Which jobs can be automated safely
- A written plan with hours saved and price, within 48 hours